Loyal Biscuit Co
Contact: Heidi Neal
109 Main Street
Waterville, ME 04901
Phone: 207-660-9200
Hours: Mon-Fri 10am-6pm, Sat 10am-5pm, Sun 11am-4pm
Email: heidi@loyalbiscuit.com

Welcome!

The Loyal Biscuit Co. is an award winning independent dog and cat supply boutique, proudly located in the beautiful state of Maine. We have four great locations—Downtown Rockland,  Knox Mill Camden, Reny’s Plaza Belfast, and our newest location, Main St. Waterville. We are your destination for the best in healthy, holistic, all-natural food and treats, plus the best in toys, collars, leashes, beds, and more.

We love dogs and cats, and our pets mean the world to us, so we understand how much your pets mean to you! Fenway, Chuck and George (our dogs) and Meredith & Christina (our cats) are our inspiration when choosing new products and deciding what to carry. There isn’t anything in the store that we wouldn’t give to our crew!

All four of our stores have a self-serve dog wash area where everything is provided; elevated tubs, automated temperature controlled warm water, waterproof aprons, shampoo of your choice, fluffy towels, high velocity pet safe dryer, an assortment of grooming tools, and we clean up the mess!

All of us at the Loyal Biscuit Co. believe  in giving back to our communities. We work closely with local animal shelters, as well as the Maine Pet Oxygen Mask (POM) Project, and several rescue groups. All of our in store events - over 30 in 2015 - have an awareness or fundraising component built in. Last year alone we donated over $15,000 and more than 8,600 pounds of food to area shelters! In addition, two Loyal Biscuit locations serve as satellite locations for the adoption of cats and kittens.  Through this adoption program we have found homes for more than 350 cats and kittens!

We are educating ourselves and our team everyday on nutrition, treats, toys, and more to help you provide the best for your dogs and cats. We are always open to suggestions on new food and products in order to meet your needs and exceed your expectations. We are here to provide the absolute best for your four-legged friends!

We look forward to seeing you soon,                                                                   Heidi V. Neal and Joel C. Neal, Owners

Our most recent awards:

  • Maine Small Business of the Year, Small Business Administration 2015
  • Best Multi-Unit Pet Store, Pet Business Monthly 2015
  • Small Business of the Year, Penobscot Bay Regional Chamber of Commerce 2015
  • Pet Store Retailer of the Year for Outstanding Community Outreach, Pet Product News International  2014
  • Retailer of the Year, Pet Age Magazine 2014
  • Best of the Best Knox County by the readers of Village Soup, 2010, 2011, 2012, 2013, 2014, 2015
  • Best of the Best Waldo County by the readers of Village Soup, 2013, 2014, 2015

We are excited to announce that in spring of 2016 our Rockland location will be moving up the street to 408 Main Street! Stay tuned for more details!

http://www.loyalbiscuit.com/

Notes
Offers
Nail Clipping Clinic - Waterville

Melissa from Primp My Paws will be in our Waterville location on Saturday, November 18th for our next nail clipping clinic! For just $10 you can have your pet's nails trimmed and all the proceeds will be donated to the Humane Society Waterville Area. No appointment necessary, just stop by our ...
Holiday Pet Portraits - Brewer

Becky Lowe Photography will be in our NEW Brewer location on November 11th from 11am - 2pm taking Holiday themed photos of your pups! Please note - these photos are for animals only. If you would like to schedule a shoot that includes kids or other human family members, please contact Becky to ...